Penny Shields Residential Sales Consultant

With her friendly & trustworthy nature, Penny is known for her deep understanding of the real estate business.  Her solid relationship with old & new customers is widespread creating a larger than normal database, while her transparent communication adds clarity for both buyers and sellers.

Penny personally leads clients through every step of their real estate journey. From marketing and presenting the property to pricing strategy and high-level negotiations; it is in Penny’s blood to give the best customer service possible.

Making people happy is her mantra, from her previous role within the travel industry, her expertise at the Mantra Group, to now, satisfying clients every day.

Penny’s solid knowledge of Ballarat and her love for real estate industry puts her to forefront of ‘getting the right price’.

Contact Penny Shields

Property Showcase

  • Now Selling (12)
  • Recent Sales (125)
Penny Shields has 101 more properties in this category. View them now?
Penny Shields has 101 more properties in this category. View them now?


I am happy with Penny and her help
Penny is a soft spoken and polite person to deal with. She always returned my calls or emails.She was patient and kind in her approach. I would recommend Penny to sell your property if you are thinking of doing so.
Vendor; 3/4 Dunn St, Golden Point, VIC, 3350
Real Estate Superstar ⭐️
Penny was recommended to us by a friend and I knew she was the one for us from the first conversation. She is professional and helpful for sure, but much more than that, she was determined, communicated information to us quickly and had a sense of humour when warranted. We would recommend Penny to anyone who wants to sell their property in a heartbeat!! Thanks Penny, for making these first time property sellers feel confident, relaxed and stress free!!
Leesa & Jason; 33 Clarke Street, Miners Rest, VIC, 3352
A vibrant and easy to communicate experience
Penny knew exactly how to communicate the property to us, we were rushing to buy. But we were told by Penny that this location, the established property and the surrounding area is undeniable for a good purchase / future investment.
Kathy & Toby; 70 Creekstone Drive, Alfredton, VIC
A pro-active, caring, on-the-ball, creative, all round excellent Agent.
Penny knows the market, is immediately contactable and follows through to the benefit of her clients. It was a difficult time with Covid-19 restrictions but Penny worked conveniently for our search for a suitable house, which was IMMEDIATELY suggested, followed up and is now our home! Her suggestions and implementation meant that we were able to tick every box on our list in no time flat! Penny is a very approachable, pleasant and she finds a way to facilitate a great outcome. Thank you!!
Lyn & Richard; 2/16 Alexander Ave, Wendouree, VIC
Great pleasure to highly praise Penny Shields
It is great pleasure to highly praise Penny Shields on the sale of our property Unit 6/320 Joseph Street, Canadian, Ballarat 3350. On Penny's first inspection her advice was to de-clutter personal items, add some matching colors and some compliments through. Bank evaluation was ? price, Penny kindly as of what we could expect as sale price I advised $15,000 over expected $. On open day I was at work and received an offer $25,000 above bank evaluation and $5,000 more than expected. It is with great thanks to Penny our new home can be completed and she made arrangement for us to rent the house till completion of our home. Truly well-presented, prompt and professional. Would not hesitate to recommend PRD & Penny for any sales or buying purpose.
Ramel & Francis; 6/320 Joseph Street, Canadian
Excellent communicator with real experience
Penny was able to achieve a good result in spite of the difficulties of dealing with COVID-19 restrictions, he ability to adapt to changing circumstances has been amazing Her professionalism, dedication and professionalism paid off, we are very happy with our sale outcome. Thank you Penny for looking after us and ensuring all stakeholders were kept informed.
Ilaria; 3 Larter St, Ballarat East, VIC
Our house sale
Penny made the whole selling experience enjoyable. Penny is confident, friendly and reliable.Penny made what we thought was going to be a stressful time , an enjoyable experience. She was knowledgeable, upfront and always prompt to get back to us with daily updates.
Marianne Kirsteuer; 1134 Geelong Road, Mount Clear, VIC
Charming and reassuring
As first time homebuyers, our knowledge was limited and having already endured some awful experiences with other real estates agents and conveyancers and brokers, we were feeling pretty disillusioned. Penny was a complete flip. She was wonderfully friendly, supportive and informative. She kept me up to date and checked in from time to time which was very reassuring. My partner and I are very happy to have purchased our first home through Penny and she made sure it was a joyful experience for us in the end. It wasn’t just another job or pay check, she had genuine interest in assisting us as buyers. I will happily use her services in the future.
Jacinta & Josh; 406 Darling Street, Redan, VIC, 3350
Great communicator
Penny provided timely advice and was in regular communication with us throughout what can be a difficult process. A fantastic professional who worked tirelessly to achieve a great outcome. Penny is highly recommended.
Ned & Suada; 418 Larter Street, Golden Point
Prompt, Friendly and Capable
As an interstate buyer, I found Penny Shields to be extremely helpful. She never hesitated to supply information and always returned any communication promptly. She is easy to talk with and displayed an excellent knowledge of the property and the market. I would highly recommend her.
Purchaser; 16 Lawrie Drive, Alfredton, VIC, 3350
Penny Shields Positive Experience
It was a pleasure to deal with Penny who kept me informed about the property over several weeks and took a lot of time and trouble to discuss all aspects of the property with me. She was always courteous and helpful and I felt confident dealing with her.
Fay; 13 Orchid Court Beaufort 373
Thoughtful Penny
Penny and the PRD team have been fantastic! The process of buying a home through Penny has been a smooth process with no surprises.
John & Christine; 4 Redwood Ct, Mount Helen, VIC, 3350
Selling our Family home
Penny was very professional with the selling of our family home. It was in our family for over 50years and we would have liked it to go to another family or young couple. After every open Penny would call me and give me an update, stating 'I don't think we've found our buyers just yet' until one day she stated that she thought she had found them We were very happy that a young couple have bought our home and hopefully they'll make as many happy memories as we did Penny always updated and answered any queries without hesitation and in a timely manner. Very happy with our result especially with Covid-19 causing a few issues. Thanks again Penny.
Tania; 406 Darling Street, Redan, VIC, 3350
Purchasing an investment property
Penny was friendly, professional and punctual. She returned all our phone calls promptly. We would have no hesitation in recommending her to other vendors and purchasers.
Buyer; 1/23 Gillies Street, Alfredton, VIC, 3350
Authentic professional
I would like to thank Penny for the assistance she provided when purchasing my new home. She proved to be very knowledgeable about the area in which I was buying, as well as subsequent processes in the purchasing. Penny was also highly professional in her dealings with me, and also understanding of my needs. Her friendly demeanour and empathetic nature was also a bonus during this journey. I cannot recommend Penny highly enough. Thank you!
Buyer; 1167 Eyre Street, Newington, VIC, 3350
Real Estate Superstar ⭐️
Penny was recommended to us by a friend and I knew she was the one for us from the first conversation. She is professional and helpful for sure, but much more than that, she was determined, communicated information to us quickly and had a sense of humour when warranted. We would recommend Penny to anyone who wants to sell their property in a heartbeat!! Thanks Penny, for making these first time property sellers feel confident, relaxed and stress free!!
Leesa & Jason; 33 Clarke Street, Miners Rest, VIC, 3352
Productive Penny
Thank you Penny for doing such a great job selling our Mount Helen house ! The experience for us was fast and no fuss , your communication excellent and we were so happy with the way you managed to look after all parties involved so well ! Would be happy to recommend you to anyone looking to sell or buy in the area. Thank you so much, Jane and Ken ( Melbourne)
Kenneth & Jane; 4 Redwood Ct, Mount Helen, VIC, 3350
Very professional and knowledgeable
Penny was very professional with her duties in offering the property for sale to us. She was very knowledgeable about the property she offered for sale
Murray & Janet; 12/325 Walker Street, Ballarat North, VIC, 3350
Wonderful experience with Penny from PRD
After looking for a property for 12 months, I was very grateful to Penny for her professionalism in helping me to finally secure a property. Her efficient and friendly manner has made it a pleasure to work with her and I would highly recommend Penny to anyone wanting to buy a property.
Tanya; 120 Learmonth Rd, Wendouree, VIC, 3355
Paramount in helping me purchase my first home.
Penny Shields from PRD Ballarat was paramount in helping me purchase my first home. Penny's excellent communication skills, transparency and willingness to offer support made an otherwise stressful experience bearable. Thank-you for all of the support that has been offered during my buying journey.
Christopher Calleja; 14 Brind Way, Lucas
Highly recommended
Penny was very easy to deal with on all levels. Her friendly approachable nature makes you feel comfortable from the start to end of sale. She is easy to contact and works very hard to get the right price. I really appreciate all she has done for my sales experience with her, and would recommend her to any buyer or seller.
Shelley; 11 Newman St, Ballarat East, VIC, 3350
Professional communication
Catching up with Penny in person was fifg8vilt due to Covid restrictions. Professional dialogue was maintain through phone text and email keeping me informed with the progress and protential sale .guiding through the whole process professionally. Great work by Penny
Shane; 20 Ashwood Gardens, Mitchell Park, VIC, 3355
Very happy with Penny
We got the right price in a very short period of time. And with the conditions we were requiring.
David & Mingzhen; 1A Ascot Gardens Drive, Delacombe, VIC, 3356
Diligent and Positive
Penny was a lovely agent who explained every step of the process and all of the options available to us which we appreciated as first time sellers. She gave good advice but gave us the freedom to make our own decisions and was positive throughout the whole experience. Penny is a great communicator and assisted us to sell our house very quickly and we were very happy with the result of our sale. She is hard working and we definitely recommend Penny as an agent.
Asher And Loretta; 4 Avenwood Close, Canadian, VIC, 3350
Listened, Honest & Excellent Service
Penny was an unknown person to me, but, we meet through my friend. Penny listened to what I wanted and how I required my property to be managed. Penny always confided in me before acting on my behalf. Penny advised the best way to advertise with new ideas, which were very successfull. We managed to achieve the price range I really needed. Penny is a very honest person, tells it as it is and will be a very valuable and capable person to act on behalf of future sellers or buyers.
Vendor; 25 York St, Golden Point, VIC, 3350
Sale of Gillies St
Fantastic, professional and very easy to deal with.
Paul; 1/23 Gillies Street, Alfredton, VIC, 3350
A pleasure to work with
Helpful, honest and supportive
Troy & Charmaine; 40 Carramar Dr, Invermay, VIC, 3352
Easy Selling experience
We felt comfortable and trusted selling our house with Penny knowing she would work as hard as possible to get the best outcome! She always was easy to communicate with and we received regular updates. We would recommend Penny to anyone and would use her in the future if needed. Thanks again for all your hard work!
Michael And Emily; 8 Jenola Court, Canadian, VIC, 3350
Penny was absolutely brilliant.
She was very professional. Beautifully dressed. Always very polite. Always kepted up to date with everything. Never was disrespectful. Always gave us plenty of noticed when wanting to book in a viewing. I would recommend Penny to anyone.
Colin & Pauline; 4/14 Stawell Street South, Ballarat East, VIC, 3350
Informative and patient
Penny was extremely helpful with the purchase of my first house. She answered all my questions and facilited creative ways to inspect the house when I was stuck in a metropolitan area. Penny has a comprehensive knowledge of the area.
Molly; 11 Newman St, Ballarat East, VIC, 3350
Penny was very professional, friendly and easy to talk to.
I would recommend Penny Shields to anyone who decides to sell their house. She is very professional, honest and has great communication skills.
Drika; 16 Lawrie Drive, Alfredton, VIC, 3350
Penny Delivered Results
Penny sold 2 properties for me. Everything Penny said she could do she did. And did it well with a high level of professionalism and courtesy.
David; 65 Marigold Street, Wendouree, VIC, 3355
When asked to write a review for Penny Shields, the first thing that came to mind was what the great American poet and civil rights activist, Maya Angelou, once stated: " I've learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel." During a most exciting but bittersweet journey, Penny was able to give us the most important gift: Peace of Mind. Dr. Angelou would be proud. Penny Shields is the real deal. It is impossible to list all her attributes here. Yes, her tenacity and sharp mind are two fine qualities which serve her well in being the talented Agent she is. But, let it be known that, whatever task Penny sets out to do, she brings along a very special combination of empathy, integrity and sincerity. These attributes, accompanied by her quick wit and humble attitude, are what have ultimately won our hearts....never mind that she did an outstanding job of selling our beloved family home!! Pick Penny, and you'll never lose!
Simon & Suz; 13 Scenic Crescent, Ballarat North, VIC, 3350
great experience and communication!
Penny was a fantastic in helping me get the sale of my property organised, from early discussions through to co-ordination with the tenant, and final negotiations. We had an offer very quickly in the range we were looking for, and Penny kept me up to date at all stages of the process and discussions. I thoroughly recommend Penny for her knowledge, professionalism, communication and positive support through the process of selling a property in Ballarat.
Kathryn; 26 Clifton Street, Delacombe, VIC, 3356
Friendly and efficient
Penny was quick to respond and very pleasant to deal with. Positive purchasing process.
Buyer; 116 Frank Street, Ballarat Central, VIC, 3350
Great experience
Penny was very helpful throughout the process of selling our block of land. Always kept us updated and was always reachable. Got an offer on land just after few days of putting the land on sale. Would definitely recommend Penny.
Sunil; 3 Mayo Street, Alfredton, VIC, 3350